Jobs
>
Chicago

    Group IT - Chicago, United States - ARDAGH GROUP

    ARDAGH GROUP
    ARDAGH GROUP Chicago, United States

    1 week ago

    Default job background
    Description

    Role description:

    The IT Regional Support Engineer for Ardagh Group provides on-site service to plant and corporate office personnel. The role coordinates all support needs for assigned locations.

    Responsibilities:

    • Provide end user support to office staff and plant personnel
    • Serve as an escalation point for the Helpdesk, while accurately record activities in ticketing system
    • Log equipment details and assignment in asset management system
    • Identify frequent issues and follow escalation procedure for problems/major incidents
    • Maintain relationship with facility management (Plant Managers, Plant Controllers, etc.)
    • Undertake small projects based on business requirements as assigned by manager
    • Oversee IT contractors for daily support and project activities such timely scheduling and task assignments, report on completion and quality of work
    • Identify gaps or inefficiencies in existing operations and proposes solutions/improvements
    • Participate in idea generation for improvements and execute agreed upon solutions to completion
    • Contribute to knowledgebase articles and documentation
    • Submit purchase requisitions as needed for approval by manager and complete timely receipts of goods in procurement system
    • Impart 24/7 on-call support for assigned weeks as the primary point of contact for high priority issues

    Minimum skills / qualifications:

    • Associate's degree and three (3) years of IT support and/or IT infrastructure experience or Bachelor's degree and one (1) year IT support experience
    • Excellent critical thinking, problem-solving, and troubleshooting skills
    • Excellent written and verbal communication skills
    • Familiar with IT Concepts: Networking (DHCP, DNS, LAN, WAN, etc), Hardware Components (RAM, CPU, SSD, etc), Microsoft Windows 10, Microsoft Office 365

    Preferred skills / qualifications:

    • Certifications such as CompTIA A+ or Network+ and Microsoft MD-100: Windows 10 or Microsoft Office Specialist: Expert
    • Willingness to obtain one or more common industry certifications within first 60 days of employment

    About Ardagh Group

    Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world's leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion.

    Today we have a presence across Europe, Africa, and North America.

    • Did you know that Ardagh produce many of the beverage cans and bottles you drink your favorite beverages from?
    • Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality?
    • Did you know we produce more than 160 million containers per day?

    Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what's possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you'll enjoy the journey

    Benefits Offered

    • Medical, prescription, dental and vision plans
    • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
    • Life insurance
    • 401(k) retirement plan with company match and an employer retirement contribution
    • Paid holidays, floating days and vacation
    • Short- and Long-Term Disability (STD/LTD)
    • Employee Assistance Program (EAP)
    • Tuition reimbursement program
    • Professional and personal development opportunities through Employee Resource Groups
    • Benefits available from day 1 of employment
    • Flexible and hybrid working hours

    Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law.

    Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Clare McHugh ) if a reasonable accommodation is needed.

  • Ardagh Group

    Group IT

    2 weeks ago

    Ardagh Group Chicago, United States

    Role description: · The IT Supply Chain Solutions Analyst acts as an internal consultant for Ardagh Group's ERP systems (SAP and sub-systems). This role is focused on procurement and inventory management, sales and distribution, logistics (shipping and transportation) and warehou ...

  • Ardagh Group

    Group IT

    1 week ago

    Ardagh Group Chicago, United States

    **Role description**: · The IT Supply Chain Solutions Analyst acts as an internal consultant for Ardagh Group's ERP systems (SAP and sub-systems). This role is focused on procurement and inventory management, sales and distribution, logistics (shipping and transportation) and war ...

  • Ardagh Group

    Group IT

    1 week ago

    Ardagh Group Chicago, United States

    **Role description**: · **Responsibilities**: · - Act as the IT contact for the HR functional units and their process owners and key users in terms of · - Assist in monitoring and controlling of sourced or shared services regarding service-level agreement (SLA) fulfilment and cos ...

  • Ardagh Group

    Group IT

    1 week ago

    Ardagh Group Chicago, United States

    **Ro**le description**: · **Responsibilities**: · - Act as the IT contact for the HR functional units and their process owners and key users in terms of · - Assist in monitoring and controlling of sourced or shared services regarding service-level agreement (SLA) fulfilment and c ...

  • Wasserman

    Group Assistant

    2 weeks ago

    Wasserman Chicago, Illinois, United States Permanent

    Wasserman Music represents a world-class roster of artists for live performance, touring, brand partnerships and beyond, empowering them to create culture and impact audiences globally. The passionate, entrepreneurial agents at Wasserman Music are long-term artist development str ...

  • Wasserman

    Group Assistant

    3 weeks ago

    Wasserman Chicago, United States

    Wasserman Music represents a world-class roster of artists for live performance, touring, brand partnerships and beyond, empowering them to create culture and impact audiences globally. The passionate, entrepreneurial agents at Wasserman Music are long-term artist development str ...

  • TRUMPF Group

    Product Support Group Engineer

    4 hours ago

    TRUMPF Group Chicago, United States

    How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With y ...

  • Americas' SAP Users' Group

    Coordinator, Peer Group Programs

    1 week ago

    Americas' SAP Users' Group N/A, United States

    Job Title: Coordinator, Peer Group Programs · Department: Communities · Reports To: Director, Community Operations · FLSA Status: Exempt · About ASUG: Founded in 1991, Americas' SAP Users" group (ASUG) is the world's largest SAP user group, serving 2,300-plus businesses via compa ...

  • ARDAGH GROUP

    Group IT Engineer

    1 month ago

    ARDAGH GROUP Chicago, United States

    Role description: · The IT Engineer – Hosting and Provisioning Services oversees the day-to-day datacenter and virtual infrastructure operations, infrastructure, business partners, and support processes for the Ardagh Group's Hosting and Provisioning solutions. This role is respo ...

  • Fitch Group

    HR Business Partner-Group Function

    5 days ago

    Fitch Group Chicago, United States

    Our Group Function is currently seeking a Human Resources Business Partner (HRBP) based out of our Chicago office. · What We Offer: Opportunity to work closely with leadership, and enable the organization to achieve the planned goals by developing HR strategies that align with ...

  • Marriott International, Inc

    Group Housing Coordinator

    1 week ago

    Marriott International, Inc Chicago, United States

    **Número de Empleo** · **Categoría de Empleo** Reservations · **Ubicación** Marriott Marquis Chicago, 2121 South Prairie Avenue, Chicago, Illinois, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Non-Manag ...

  • New Moms

    Group Facilitator

    3 weeks ago

    New Moms Chicago, United States

    Job Description · Job DescriptionSalary: $23-$24/hour · About the Organization: · New Moms believes in the strength, skills, and potential of young moms. Our comprehensive approach provides housing, job training, academic coaching, and family support to give moms and their child ...

  • ThinkTank LLC

    SETC Groups

    5 days ago

    ThinkTank LLC Chicago, United States

    Job Description · Job DescriptionSETC Groups · Check this out, please: · NO UPFRONT FEES $$ · CALCUALTIONS DONE IN 48 HOURS · CPA ATTESTATION · UTILIZATION OF AI TOOLS for SPEED & HYPER-ACCURACY · Bandwith for thousands per day if you can deliver · Serious SETC Groups inquire via ...

  • FAIRMONT

    Group Sales Manager

    3 weeks ago

    FAIRMONT Chicago, United States Full time

    Job Description · What you'll do... · Identify and qualify potential leads through research and following the hotel sales strategy and goals. · Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to mee ...

  • Accor

    Group Sales Manager

    3 weeks ago

    Accor Chicago, United States Full time

    · Company Description · Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnifi ...

  • STV Incorporated

    Rail Group

    2 weeks ago

    STV Incorporated Chicago, United States

    STV Overview · STV is a leading multidisciplinary firm that provides engineering, architectural, planning, environmental, and construction management services. With over 2,000 professionals and support staff, STV is consistently ranked in the top 10 by ENR for transportation, ma ...

  • Fitness Formula Clubs (FFC)

    Group Fitness Instructor

    2 weeks ago

    Fitness Formula Clubs (FFC) Chicago, United States

    **Benefits**: · - Dental insurance · - Employee discounts · - Training & development · - Vision insurance · Looking to make your mark with an elite organization in the fitness industry? Look no further as FFC was just named Best Gym of 2023 by the Chicago Reader. Join us as we co ...

  • Mediabrands

    Group Director, Analytics

    1 week ago

    Mediabrands Chicago, United States

    Business Overview · We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect in ...

  • Publicis CoLab

    Group Account Supervisor

    3 weeks ago

    Publicis CoLab Chicago, United States Full time

    Job Description · PLEASE NOTE: Candidates for this role must be able to work out of our Philadelphia, New York, or Chicago offices. · The Group Account Supervisor role is the brand champion. Provides strategic input, tactical planning and direction on multiple or large-scale ass ...

  • Accor

    Group Sales Manager

    1 week ago

    Accor Chicago, United States Full time

    · Company Description · Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appre ...