Employee (m/f/d) Electronics Banking - Streetsboro, OH, United States - Orion Innovations
Description
We are different - and we believe in itWe are the pioneers among cooperative banks, located in the economically strong Vordertaunus region.
Driven by our ambition to be a leader in terms of advisory quality and technological innovation, we always strive to present the best solution.
For our customers, employees, and members, we are "My Bank":we stand by their side and are always there for them - in person and online.
The role aims to secure and expand profits and sales performance in both our existing customer base and new customers for our online bank.
Your responsibilities:
- 2ndlevel support for our electronic banking products, including ensuring the functionality of electronic banking services
- Consultation and technical support in the field of electronic banking
- Administration of EBL programs and products
- Building specialist knowledge and providing it to the entire bank
- Supporting the online branch by handling tasks in the market processing department
- Handling correspondence, scheduling appointments, and performing routine tasks in customer interactions.
Your profile:
- Completed commercial training (ideally in the banking sector)
- Professional experience in the field of electronic banking and ideally knowledge of electronic payment services offered by the VR financial group
- Experience in direct customer interaction, such as hotline support
- Excellent communication skills and ability to adapt to different people
- High motivation and resilience.
Your perspective:
We offer you a challenging and diverse role in a qualified team, where you can contribute your expertise and ideas.
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