Employee for Telephone Customer Service - Dillon Beach, CA, United States - Horizon Group
Description
Image Text / Employer Introduction
For over 15 years, we have been working for our clients - as a competent and reliable service provider, we are your partner for all things related to work and career.
Have we sparked your interest?
Employee for inbound telephone customer service (m/f/d) in full and part-time
Location:
Karlsruhe (Baden)
Type of employment:
Part-time - flexible, full-time
Working hours:
hours per week
"Bringing together what belongs together" Are you also looking for a position with perspective and excellent development opportunities? Do you want to take a new direction or make the next career step? Let us work together on your professional success We put you at the center of our actions and accompany you on your further career path
Your tasks
- As part of our service team, you and your colleagues ensure the availability of our affiliated banks
- Answering phone calls with the aim of completing business transactions. The business transactions range from providing information about the bank and its products to processing and providing information about accounts, authorizations, and payments. In addition, scheduling appointments, providing advice and assistance on online and mobile banking are part of the daily tasks.
- Processing service orders as well as chat and email inquiries
- Variety through additional work in our administrative department for checking, recording, and correcting customer and account data
Your qualification requirements
- Telephone agent or commercial training or comparable training
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