Fpa Support-patient Coordinator - New York, United States - Mount Sinai

Mount Sinai

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description
Greets and establishes first contact with patients.

Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.

Responsibilities may include provides secretarial and clinical support to Physicians & Surgeons in a faculty practice setting.

This position will require consistent rotation in various Faculty Practices; flexibility is a must.

Must be able to adapt quickly to a growing and changing environment.

Responsibilities

Greet patients either in person or via telephone, enter and update their insurance/demographics in the practice management system.
Verifies patients insurance coverage prior to patients appointment and advised patient of any insurance referrals or authorizations needed. Prior to patients arrival or at minimum at time of arrival before visit.
Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.
Process/update HIPAA-related paperwork and other institutional forms as necessary.
Collect or retrieve referrals or insurance authorizations for procedures and tests ordered by attending physician.
Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician for the review and approval by the ordering physician.
Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms as necessary.
May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
May perform simple charge entry tasks
or enter payments collected from patients and prepare Cashiers deposit

_Note:
duties are mutually exclusive and may not be performed by the same employee._

Answer phones for practice and schedule appointments, Take detailed clinical phone messages for physician or advanced allied healthcare provider.
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
May initiate reminder phones calls for next day appointments. Help direct patient flow during practice hours.
Performs other related duties

Qualifications

High School graduate/GED.
Must have a
minimum 6 weeks training onsite which will be provided by FPA practice.
Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.

Employer Description

Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care.

When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together.

We invite you to participate actively as a part of the Mount Sinai Health System team by:

Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing sidebyside in support of colleagues who experience discrimination.
Inspiring and fostering an environment of antiracist behaviors among and between departments and coworkers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization.

We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients.

We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history

"About the Mount Sinai Health System:
The Mount Sinai Health System is an equal opportunity employer.

We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

We are passionately committed to addressing racism and its effects on our faculty