Operations Agent - Hawthorne, United States - Sterling Transportation
Description
Job Title:
Operations Agent
Department:
Operations
Reports to:
Operations Supervisor
Job Status (FLSA):Non-Exempt
Location:
Los Angeles, CA
Shift:
Monday to Friday. Overtime may be required.
Position Summary:
The purpose of this position is to ship product to customers by scheduling pickups and verifying jobs that are ready to ship.
Duties and Responsibilities:
- Taking bookings from customers
- Track shipments and communicate with clients about the shipment's progress
- Followup on west bound transfers
- Schedule pickups and deliveries
- Update shipments in Trans Soft
- Review the Work Day file for outstanding pickups
- Cultivate a positive and enduring relationship with Customers and Vendors
- Must be able to work in a very fast pace environment
- Must be able to multitask
- Perform other duties and projects as assigned
Knowledge, Skills, and Abilities:
- 10key by touch.
- Accurate data entry skills
- Strong mathematical skills
- Knowledge of principles and processes for providing excellent customer service.
- Detail oriented with strong organizational skills.
- Knowledge of import and export documents
- Bilingual
- Spanish/English preferred.
- Strong communication skills, both written and verbal
Experience:
- Prior experience in the transportation industry.
Job Type:
Full-Time
Pay:
$ $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
- Night shift
Application Question(s):
- What is your desired hourly rate?
Experience:
- Transportation: 2 years (preferred)
Work Location:
In person
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