Volkswagen Technical Genius - Winter Beach, United States - Crimson Enterprises
Description
Welcome, we are glad you are here.We are growing in the after-sales sector, therefore we are looking for several Technical Geniuses (m/f/d) at our locations as soon as possible.
Your tasks will include:
- Independently preparing Genius appointments
- Acting as a link between workshop management, service advisors, and service assistants
- Advising customers (e.g. on digital systems in vehicles)
- Identifying relevant defects and revenue opportunities on vehicles
- Providing complete package feedback to service advisors in digital form
- Improving employee and customer satisfaction as well as increasing revenue
- Implementing measures (process updates)
- Providing technical support before and, if necessary, with customers
You bring with you:
- Completed commercial or technical training and several years of professional experience
- Driver's license class B
- Very good computer skills
- Independent, structured, and projectoriented work style
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