Arbeitender Student im Bereich Kundenbetreuung - Kensett, IA, United States - Golden Gate Group

Golden Gate Group
Golden Gate Group
Verified Company
Kensett, IA, United States

3 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
Hello there We are Appinio, the fastest and coolest market research platform. Our mission is to make the world more fact-based by helping companies understand consumer behavior and make data-driven decisions.


Founded in Hamburg in 2014, we have now expanded globally with over 200 employees in 25 cities (we are remote-first), 2000+ international clients, and a panel reach of 7 million.

Are you interested in joining the Appinio team?

Allow us to introduce ourselves.


We are looking for a Working Student Customer Success - DACH (M/F/d) to support our Customer Success Team in Appinio.

In this role, you will assist our Customer Success Managers in ensuring our clients receive the insights they need for their business success.

You will play a crucial role in our mission to revolutionize the insights market and have the opportunity to build a career in Customer Success, Account Management, or Sales in one of Europe's fastest-growing companies.


Your responsibilities will include:

  • Providing customer support and coordinating research projects
  • Monitoring customer activity and health scores, and proactively reaching out to identify opportunities for improving their experience and usage of Appinio
  • Assisting with the maintenance and administration of our CRM system, Hubspot
  • Preparing proposals, slides, and other materials for stakeholder communication
  • Developing content and formats to educate and engage with our customers (e.g. webinars, use cases, newsletters, etc.)
  • Supporting operational daytoday tasks
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