Assistant Director for Counseling - Washington, United States - Georgetown University

Mark Lane

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Mark Lane

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Description

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice.

Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Requirements:

Assistant Director for Counseling (S-Z) - Office of Student Financial Services - Georgetown University

The

Office of Student Financial Services (OSFS)

Job Overview


With moderate supervision from the Associate Director for Counseling (S-Z), this Assistant Director delivers counseling services to current and prospective students and their families regarding the financial aid process, procedures, and program rules, including information about all federal, state, private, and institutional loan, grant and work programs.

Work Interactions and Work Mode Designation


Student Counseling Financial Services is one of five lines of business of the Office of Student Financial Services, providing financial aid counseling to diverse student and parent populations and working closely with other University departments to ensure quality service is provided.


Reporting directly to - and receiving moderate supervision from - the Associate Director of Counseling for Caseload S-Z, this Assistant Director is one of five Assistant Directors who comprise the Student Financial Services Counseling team.


They frequently communicate and interact with prospective applicants for admission to Georgetown's Main Campus programs, as well as with enrolled students.

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation.

Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website:

Requirements and Qualifications

  • Bachelor's degree
  • Parttime or fulltime work experience with counseling, customer service, and/or administrative support
  • Demonstrated ability to collect and analyze data and to use independent judgment where appropriate
  • Excellent interpersonal and communication skills, a demonstrated ability to work with a diverse client population, and a commitment to continuous quality improvement and customer services.
  • Experience with and knowledge of PC based administrative software
Preferred Qualifications

  • Any combination of experience with Ellucian's Banner, COGNOS, and/or Microsoft Office
  • Knowledge of federal, state, and/or institutional financial aid program rules, regulations, or processes

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Submission Guidelines:


Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified.

Documents are not kept on file for future positions.


Need Assistance:
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for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at or

website


EEO Statement:
Georgetown University is an

Equal Opportunity/Affirmative Action Employer

protected by law
- ._


Benefits:


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.

You can learn more about benefits and eligibility on the

Department of Human Resources website


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