Document Processor-11am-8pm - Wilmington, United States - CSC (Corporation Service Company)
Description
Customer Service Associate-Document Processor
On-site
Wilmington, DE
Monday - Friday, 11:00 am - 8:00 pm
If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied.
The skills developed in those settings are can be easily transferred to make a difference in CSC's professional business-to-business environment as a Customer Service Specialist.
And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.
We're hiring Customer Service Associates for a number of teams, including our Litigation Management Services Team, and our Corporate Filing Team.
We're a company of helpful people teaming up to make a difference in global business and our local communities.
Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you'll be doing:
- Reviewing and processing legal documents
- Completing data entry of customer information
- Fulfilling customer orders with various jurisdictions
- Sending accurate results to customers in a timely manner
- Problem solving issues related to customers and documentation
- Provide excellent customer service to internal and external customers
- Electronic filing and retrieval of documents
What technical skills, experience, and qualifications do you need?
- Ability to work in a fastpaced environment
- Attention to detail
- Strong comprehension and critical thinking skills
- Superb organizational and time management skills
- Ability to navigate quickly across multiple systems
- Strong Computer skills
- Effective written and verbal communication skills
Preferred Qualifications:
- Transactional or administrative experience (reviewing and evaluating documents)
- Business to Business Customer Service Experience
- Legal Compliance experience
- Proficiency with Microsoft Office
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