Employee Telephone Customer Service - Lanare, United States - Fusion Dynamics
Description
To support our team, we are looking for an experienced and dedicated
Customer Service Representative / Call Center Agent (m/f/d)
Television, radio, internet, telephone, and mobile services - we offer all of this from one source. Simple, honest, and Hanseatic - just like us, our family-owned company considers each employee as part of our big and successful family. That's why it is important for us to find employees who are just as passionate about helping us offer the best products and services at the best prices for Hamburg's telecommunications.
We offer:
- A growing and thriving company
- A future-oriented industry
- Practical training opportunities
- Flat hierarchies, short decision-making processes, and a collegial work atmosphere
- A modern and well-equipped workplace
- Company pension plan
- Company events
Your tasks:
- Telephone and partially written customer service
- Providing assistance and information in all service areas, especially television, telephone, mobile, internet, and smoke detectors
- First level support: Receiving customer requests and reports of malfunctions, clarifying and finding solutions in technical and commercial
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