IT Support Agent - Lind, United States - Nexus Innovations

Nexus Innovations
Nexus Innovations
Verified Company
Lind, United States

16 hours ago

Meredith Sinclair

Posted by:

Meredith Sinclair

beBee Recruiter
Description

Are you passionate about providing service and support in the IT sector? Do you communicate well, with a targeted and professional approach? Empathy, patience, and motivation are some of your strengths? Then join our team and support internal Vector employees in solving all kinds of IT problems.

As a first-level support, we act as the link between the departments and the international IT team.


Your profile:

  • Good knowledge of the IT sector (focus on workplace), alternatively a career change with a strong interest in technology and sufficient professional experience
  • Excellent selforganization of daily work and the ability to keep track of a large number of requests is a basic requirement
  • Resilience and reliability
  • Very good German and good English skills

Your tasks:

  • Support internal Vector employees in solving IT problems and requests of all kinds
  • Coordination of tickets within the IT team throughout their entire lifecycle and communication towards end users
  • Support continuous improvement within the internal IT team


Why Vector is one of the best employers in Germany? Because we do a lot to make work feel less like work.

This includes individually tailored further education, flexible working models including a trusted policy for remote work (up to 66% of the time).

We also support you with a daycare center, company gym, parking lot with free electric charging station or discounted Germany ticket, and much more.

In addition, our excellent company restaurant helps to keep your well-being level high.


Contact:

Job Code:
ADP-3633
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