Sales Inside Service - Naylor, United States - NovaWorks
Description
"Our colleagues are looking forward to further support in our *Customer Service* department. Join our team and help us provide unparalleled customer service by working together with our sales team to meet and exceed our customers' expectations. *What do we offer?- The opportunity to work on exciting projects with colleagues from different departments
- Flat hierarchies and an open feedback culture
- A permanent contract and a secure job
- 100% employer-funded pension plan
- Sodexo Benefit Pass and annual bonus
- Corporate Benefits What will you be doing?
- Providing timely and efficient support to our customers through various communication channels
- Ensuring optimal care and service for our customers by timely and complete dispatch and collection of rental sets, including order processing, tracking, and coordination of product returns or replacements
- Invoicing and managing open accounts in collaboration with our accounting department
- Working closely with the sales team, sales management, product management, and colleagues from the entire logistics department
- Detailed recording of customer interactions, service history, and inquiries in our CRM system What do you need?
- Completed commercial apprenticeship, e.g. as an industrial clerk, office manager, or a similar qualification
- Several years of experience in customer service
- Strong customer orientation
- Knowledge of English is an advantage, but not a requirement
- Experience with order processing in Navision or
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