Office clerk - Friendship, MD, United States - Velocity Ventures
Description
Office Clerk / Administrative Specialist in Customer Service 3rd Level Support (m/f/d)for our customer contact center in Hüfingen
immediately | Baden-Württemberg | XXXLutz Logistics Service Center Hüfingen | Full-time
Responsibilities
- As part of our customer support team, you will be a competent contact person for our customers and handle complaint management.
- You are responsible for the professional handling of spare parts deliveries / exchanges / repairs.
- You are an important driver for continuously improving our systems and processes.
- Your technical understanding enables you to support our customers in problem solving.
- Your strength is customer communication over the phone and in written form in the German language.
- You enjoy working independently, in a structured and careful manner, and have a quick grasp.
- You have a strong service mindset and empathy for customers.
- You are proficient in the Microsoft Windows operating system (MS Office).
- You are goaloriented, communicative, and a team player.
- A secure and longterm job.
- An attractive salary package tailored to your individual qualifications.
- The possibility of mobile work after the training period.
- A fourweek training at our headquarters in Würzburg. We take care of your accommodation.
- You can expect a positive working atmosphere with flat hierarchies and open communication.
- A respectful work environment and numerous opportunities for your professional and personal development.
- A modern workplace equipped with the latest
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