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    Receptionist- Behavioral Health - Los Angeles, United States - Chinatown Service Center

    Chinatown Service Center
    Chinatown Service Center Los Angeles, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Do you have a strong passion for making a positive impact on the lives of others? We are actively seeking a committed individual to join our dynamic team as a Behavioral Health Receptionist

    Chinatown Service Center (CSC) Overview

    In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The Chinatown Service Center (CSC) is a nonprofit organization providing multilingual health and social services, employment training, and counseling in Greater Los Angeles. We are expanding our team to continue our legacy of compassion and empowerment. For further information on CSC, Visit our website at

    CSC'S Mission Statement:

    To provide outstanding services and advocacy that promote a better quality of life and equal opportunities for immigrants and other communities.

    CSC'S Vision Statement:

    Thriving Lives in Empowered Communities

    CSC'S Behavioral Health Department contributes to the Mission and Vision by:

    Providing outstanding mental health and substance use services to vulnerable populations, Championing advocacy and promoting positive life outcomes, and Embracing cultural competency and diversity.

    CSC'S Behavioral Health's Receptionist Purpose:

    Attend to clients either in-person or via telephone, ensure they feel welcomed and supported, while creating a safe and judgement-free environment

    As a Behavioral Health Receptionist at CSC, You will be responsible for :

    • Handle office reception, routine telephone calls and correspondence duties
    • Greet visitors and clients with a positive, helpful attitude
    • Manage and maintain office space, equipment, supplies inventory and professional resource library
    • Keep detailed and accurate records of visitor requests and of calls received
    • Receive deliveries; sort and distribute incoming mail/package
    • Assist client requests to schedule, reschedule, or cancel their appointment
    • Assist clients with their registration and/or consent forms
    • Provide BHD general information
    • Participate in community/agency liaison activities to assure community awareness of services and programs

    Minimum Qualifications:

    • Minimum educational requirement is high school diploma, but Bachelor's degree and previous experience in community services preferred.
    • Bilingual, including ability to read and write, in English and Chinese (Cantonese and/or Mandarin) required.
    • Good organizational skills and ability to work independently with a high degree of accuracy, attention to detail and conformity to procedure required.
    • Good communication and interpersonal skills, including ability to coordinate and cooperate with others required.
    • Able to be self-motivated, self-driven, and work independently
    • Available to work flexible hours, including evenings and weekends as needed.
    • Successfully meet the post-offer/pre-hire physical and receive an eligibility status for Level II Background Check required by the State of California.

    CSC's Employees Enjoy:

    • Daytime work hours;
    • Competitive Pay within the Nonprofit industry, commensurate with experience;
    • Semi-Monthly paychecks;
    • Collaborative and supportive work environment;
    • Opportunities for career growth and professional development;
    • Assistance with CMEs/CEUs required in your role with CSC;
    • Assistance with State Professional License Renewals;
    • Group Health, Dental, Life and AD&D, for those who work thirty (30)+ hours consistently;
    • Paid Holidays for regular Full-time and Part-time status;
    • Bonus Paid Holiday for their Birthday, for regular Full-time and Part-time status;
    • Accrued Paid Sick Leave for all levels of employment;
    • Accrued Paid Vacation for those who work thirty (30)+ hours consistently;
    • 403(b) Retirement Plan with up to a 4% matching;
    • 457(b) Nonqualified Plan for those who meet the minimum "highly compensated" annual salary required;
    • Employee Assistance Program (EAP);
    • Tuition Reimbursement opportunities for job-related coursework at an accredited Community College, State College, or University;
    • Annual time to find, enroll, reenroll, or appear at the event(s) for Child(ren) School/Childcare programs;
    • Leave of Absence with job protections and more.

    If you are a committed advocate with a strong sense of serving the community and a desire to make a positive impact, we encourage you to apply for this meaningful opportunity to Join Chinatown Service Center (CSC) in our mission to build a resilient and united community against hate and violence. Let's create a future where thriving lives and empowered communities are the norm. Together, we can make a lasting difference

    Chinatown Service Center (CSC) is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in fostering positive change and empowerment in our communities

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