Unemployment Insurance Benefits Payment Cont. Svc - Wilmington, United States - State of Delaware

State of Delaware

Verified Company

Wilmington, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Positions in the class series perform investigations involving the interpretation of applicable laws, rules, regulations, standards, policies, and procedures; this distinguishes these positions from compliance reviewers or inspectors who conduct compliance reviews using predetermined regulatory criteria.

This class series is not focused on law enforcement work.

Essential Functions:

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Plans, assigns, reviews and evaluates the work of staff engaged in the detection of improper payment of benefits and collection of Unemployment Insurance benefit overpayments; trains unit personnel.
Develops and implements methods and procedures for accomplishing unit objectives based on agency goals and federal regulatory requirements; evaluates effectiveness of same through review of statistical data; initiates procedural changes as required.
Coordinates unit activities with central and local offices and agency data processing operations.
Develops, recommends and implements policies and procedures to prevent, deter and detect Unemployment Insurance benefit overpayments.
Reviews and analyzes agency records and statistical data to determine cause of benefit overpayments and appropriate action to be taken including recommendations for prosecution.
Directs and/or participates in special investigations of suspected fraudulent claims and benefit payment activities to recover improperly paid monies; prepare information for use as evidence in legal actions.
Provides technical guidance to subordinate and administrative staff on operational procedures and internal control measures.
Prepares statistical and narrative reports of unit activities and other special reports as required.

Job Requirements:

JOB REQUIREMENTS for Unemployment Insurance Benefits Payment Contract Service Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Three years experience in conducting investigations which includes conducting interviews to obtain confidential information, gathering evidence and documenting findings.
Three years experience in determining compliance with laws, rules, regulations, standards, policies and procedures.
Six months experience in providing testimony before boards, commissions, administrative bodies or court officials.
Six months experience in narrative report writing.
Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Additional Posting Information:

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for
Telework according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire:

Applicants must be legally authorized to work in the United States.

The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.

For more information refer to our job seeker resources.

Criminal background check:
A satisfactory criminal background check is required as a condition of hire.

The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits:

Selection Process:

Accommodations:

The State of Delaware is an Equal Opportunity employer and values a diverse workforce.

We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.