Customer Advisor Order Acceptance Gourmet Shipping - Houston, MO, United States - Emerald Enterprises
Description
We are looking for employees (m/f/d) for the following position. Our client operates a shipping service for delicatessen products with a focus on Mediterranean food and drinks.As part of their expansion, we are looking for a competent employee (m/f/d) to handle orders and provide customer support.
Your tasks will include:
- Answering incoming calls
- Advising customers on products, shelf life, and shipping conditions
- Assisting customers with using the online shop and taking orders
- Handling complaints and arranging refunds and replacements
Our requirements:
- Strong focus on customer service
- Enjoy providing advice and support
- Excellent communication and persuasion skills
- Proficient in data entry
- Flexible availability
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