Customer Service Representative - Bethany, IL, United States - Terra Nova Group
Description
We are currently seeking several motivated and communicative employees (m/f/d) to provide competent support for BMW drivers in Bethany, IL in using Connected Drive applications.
Your tasks will include:
- Assisting customers with usage issues
- Explaining the functionality of the offered apps
- Activating users, mobile devices, and additional features
- In case of more complex inquiries: consulting with specialists and providing feedback to the customer
What you bring to the table:
- Excellent computer skills and interest in new technologies
- Confident, professional, and serviceoriented demeanor
- Flexibility, reliability, and teamwork skills
- Excellent rhetorical skills, intercultural competence, and willingness to work in shifts
- Excellent German skills combined with good English skills
What you can expect:
- Paid training, regular coaching, and development opportunities
- Regular company events
- Very central workplace
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