Assistant in Customer Service and - Dodge City, KS, United States - Oceanic Ventures

James Miller

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James Miller

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Freelance
Description

Die set - software engineering gmbh has been successfully operating as an IT service provider in the greater Nuremberg area for 20 years.

We are an IT system house with a focus on software development, support and administration services, development of our own products, as well as providing support to companies in the area of specialized personnel.

We value long-term partnerships with both our clients and employees.

We are currently seeking a
Customer Support and Process Assistant (m/f/d) to join our team in
Nuremberg as soon as possible


Reference number:

S

Your responsibilities:


  • Point of contact for internal and external business partners
  • Clarification and forwarding of inquiries to the responsible colleague
  • Support in team and department organization (preparing evaluations, SharePoint documents/pages, etc.)
  • Assistance in process steps for prequalification and sales (contract creation, email correspondence, scheduling, logistics)

Your profile:


  • Completed commercial training or equivalent knowledge
  • Experience in customer service/program support and organization
  • Excellent knowledge of MS Office and SharePoint
  • Strong customer orientation, service readiness, and communication skills
  • Willingness to conduct conversations and correspondence in English

Your benefits at set:


  • Good opportunities for further education and a wide range of training courses
  • A good mix of autonomy and quality support
  • Payment for any accrued overtime
  • Depending on the client company, a flextime model may be offered.

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