Front Desk Receptionist - Astoria, United States - Recruitz

Recruitz

Verified Company

Astoria, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Patient Advocacy:

Advocate for patients' needs within the practice, addressing concerns promptly and effectively.
Assist patients in navigating the physical therapy process, providing guidance and support as needed.
Communicate patient insurance coverage, benefits, and responsibilities.
Coordinate with different departments/vendors for updates.
Assist patients with appointment changes and scheduling.
Educate patients about their treatment plans, exercises, therapy goals, and expected outcomes.
Ensure compliance with HIPAA regulations.

Collaboration and Coordination:

Coordinate with physical therapists and healthcare professionals to ensure seamless patient care.
Communicate relevant patient information to therapists, facilitating continuity of care.
Collaborate closely with the clinic manager to streamline operations.

Patient Experience:

Create and maintain a welcoming, positive, and compassionate environment for patients.
Engage with patients during exercises, actively listening to their concerns and addressing them empathetically.
Capture positive moments on video to enhance the patient experience.
Collect patient feedback and reviews to continuously improve our services.
Understand that you represent the face value of our organization.
If you are a proactive, empathetic individual who is passionate about patient advocacy and improving healthcare experiences, we encourage you to apply. We offer a supportive work environment, competitive compensation, and opportunities for continuous learning and growth.

Pay:
$ $20.00 per hour

Expected hours: 45 per week

Healthcare setting: