Campaign Manager - Los Angeles, United States - Oxford Road

Description

Oxford Road is the world's premier independent audio ad agency. We buy and plan media, and make ads, in order to grow companies we truly believe in.

If you're curious, have a deep love of audio, and want to help make the ads work in a positive, supportive culture, we want to talk to you.

As a Campaign Manager at Oxford Road, you play a pivotal role in ensuring the seamless execution and success of audio advertising campaigns.

Your primary objective is to collaborate with the Account Services teams, delivering superior customer service to our clients and contributing to year-over-year revenue growth.

You will coordinate and oversee daily projects, handle administrative tasks for the Accounts team, and work closely with the assigned Account Director.

Key Responsibilities:

• Campaign Management:

Oversee campaign projects from initial request through timely completion.-Serve as the liaison between the Accounts Team, clients, and internal supporting departments/vendors.

-Submit Tickets to Authorize media team to book advertising plans, begin creative projects and flag analytics dashboard discrepancies

• Client Engagement:

Conduct ongoing client discovery to understand the client's business, industry, competitive landscape, and target audience.-Update the Client Tracker weekly with essential market, client, and campaign events.

-Provide superior customer service by anticipating and addressing client needs at all levels of interaction

Project Coordination:

Manage timelines and action items, both internal and external, recurring and project-based.-Coordinate podcast/host onboarding, including deliverable confirmation, product/service sample delivery, and onboarding call scheduling.

-Coordinate and prepare for client meetings, taking ownership of the preparation process

Data Analysis and Reporting:

Analyze weekly performance data and collaborate with the Media Lead on observations, optimizations, and next steps.-Ensure accurate invoicing and reconciliation checks for approval.

-Conduct MSB reconciliation and provide post-log spend reporting to Analytics for Tableau reporting

Marketing and New Business Functions:

Contribute to new business requests/preparations as directed.-Coordinate the intake and organization of documents needed for new client acquisition, such as LOA, MSA, MNDA, I.O.'s, or Creative Briefs.

Qualities We Value:

• Bachelor's degree in Marketing, Business, or a related field.

Proven experience in campaign management or related roles within the advertising industry.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Analytical mindset with the ability to draw insights from data.
Familiarity with audio advertising and the podcasting landscape is a plus.
Proactive and action-oriented.
Excellent communication and interpersonal skills.
Innovative thinker with a commitment to continuous improvement.
A passion for excellence and a drive to succeed.

Must be able to know which parts of the plan must be maintained at all costs and which challenges require immediate intervention.

Technically proficient.
Must want to achieve organizational success.
Alignment with our Mission, Values, and Pillars of Leadership.


Our Mission:
To grow companies worth fighting for with best in market performance at maximum viable scale.


Our Values:


History:
We anticipate the future by understanding the past.

Performance:
Achieve best-in-market results through the alignment of Messaging, Media, and Measurement.

Influence:
The success of our work is measured by the actions that follow.

Innovation:
Leverage our data, market position, and talent to redefine the value potential of an agency partner.

Efficiency:
Never use two, when one will do.

Scale:
Find a way to add a zero.

Growth:
Continual self-improvement everywhere, always, even when it hurts.

Golden Rule:
We treat our team, our clients, and our partners the way we want to be treated.

Unity:
Our ability to reach unity in diversity will be the beauty and the test of our organization.


10 PILLARS OF LEADERSHIP:

• Do whatever it takes to achieve department mission, requirements, and KPIs while upholding Oxford Road's Mission and Values.
• Steward Agency time, resources, and finances as though they were your own.
• Pioneer ways to improve efficiency of existing processes and products with new ideas, information and technology.
• Set, manage, and exceed expectations at every opportunity.
• Demonstrate ownership in cost saving and revenue-producing activities for the Agency.
• Demonstrate ownership in recruitment, development and retention of top talent.
• Bring honor in the marketplace to the name of Oxford Road.
• Demonstrate bravery through strong recommendations supported by data in face of client and marketplace resistance.
• Display a genuine spirit of humility, collaboration, and advocacy for team, partners, and clients.
• Find a way.

Join us in our mission to re-imagine our indu