Guest Experience Coach - McCrory, AR, United States - Sapphire Technologies
Description
Who are we?
MSX is a leading technology-enabled business process outsourcing company that provides cutting-edge solutions and services to the automotive industry in over 80 countries.
For more than 50 years, our strategic solutions have helped car manufacturers and their dealer networks thrive in the ever-changing automotive landscape.
Joining MSX means becoming part of a driven and successful team.We prioritize three key principles:
empowering our employees to contribute to the company's growth, implementing systems and processes that support personal and organizational development, and fostering a culture of entrepreneurship.
Role Purpose:
We are currently seeking a
Guest Experience Coach (M/F/d) for a renowned car brand in
Germany. This position is field-based with 2 days of remote work per week.
Your Profile:
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A player-coach – You are comfortable switching between hands-on execution with customers and strategic planning with a clear understanding of the bigger picture.
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An exceptional people leader – You possess strong leadership skills and a proven track record of attracting, developing, motivating, and retaining top-performing managers and associates who are highly accountable and aligned with our brand's mission, vision, and values.
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Process-oriented – You excel at creating new frameworks and building scalable processes from scratch to drive efficiency, productivity, and growth.
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Data-driven decision-maker – You have strong analytical skills and can interpret data to provide insights that optimize business performance.
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Excellent project manager – You are
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