-
Contact Center
4 days ago
MISSION FEDERAL CREDIT UNION San Diego, United StatesHow does working with a great team where you will feel supported and appreciated sound? Want to work somewhere you can really have an impact? · If this sounds interesting to you, below are a few more details. · - Adheres to Mission Fed telephone service and relationship-building ...
-
Avp, Contact Center
2 days ago
MISSION FEDERAL CREDIT UNION San Diego, United StatesAre you comfortable providing customer service through all sorts of mediums? How about leading your team through the ups and downs of call center life? Do you put customer service above all else? · If this sounds interesting to you, below are a few more details. · - Fosters a" me ...
-
Contact Center Specialist
3 days ago
MyPoint Credit Union San Diego, United States Part timeMyPoint Credit Union is a member-owned financial institution that first opened its doors in 1948 to serve the community. MyPoint has now proven itself to be the financial services leader within the community and the region. · Come join our family · MyPoint is seeking a Part-Time ...
-
47- Contact Center
1 week ago
MISSION FEDERAL CREDIT UNION San Diego, United StatesWe are looking for a LEADER for our 60+ Team Member call center based in Scripps Ranch · Do you have a passion for helping others? Are you the go to person for people on your team because you always have the answer or know where to get it? Do you enjoy coaching and mentoring othe ...
-
Contact Center Specialist I
1 week ago
Sharp Healthcare San Diego, United States[H.S. Diploma or Equivalent · **Hours**: · **Shift Start Time**: · 8 AM · **Shift End Time**: · 5 PM · **AWS Hours Requirement**: · **Additional Shift Information**: · **Weekend Requirements**: · No Weekends · **On-Call Required**: · No · **Hourly Pay Range (Minimum - Midpoint - ...
-
Contact Center Specialist I
3 weeks ago
Sharp Healthcare San Diego, United States[H.S. Diploma or Equivalent · **Hours** · **Shift Start Time**: · 8 AM · **Shift End Time**: · 5 PM · **Additional Shift Information**: · **Weekend Requirements**: · No Weekends · **On-Call Required**: · No · **Hourly Pay Range (Minimum - Midpoint - Maximum)**: · $ $ $31.747 · ** ...
-
Contact Center
2 weeks ago
MISSION FEDERAL CREDIT UNION San Diego, United StatesDo you live and breathe member service? Are you passionate about providing solutions to members and working in an ultra-fast paced environment? If so, a role as a Telephone Consultant might be just right for you · This role supports our members who call in to the 800 number. In t ...
-
Contact Center
1 week ago
Mission Fed Credit Union San Diego, United StatesContact Center - Telephone Consultant II · Administrative - Horizon Center, San Diego, California, United States of America · Job Description · Posted Thursday, May 16, 2024 at 4:00 AM · Do you live and breathe member service? Are you passionate about providing solutions to mem ...
-
Contact Center
3 weeks ago
Mission Fed San Diego, United StatesAdministrative - Horizon Center, San Diego, California, United States of America · Job Description · Posted Tuesday, February 13, 2024 at 5:00 AM · Do you live and breathe member service? Are you passionate about providing solutions to members and working in an ultra-fast paced ...
-
Contact Center
2 weeks ago
MISSION FEDERAL CREDIT UNION San Diego, United StatesDo you live and breathe member service? Are you passionate about providing solutions to members and working in an ultra-fast paced environment? If so, a role as a Telephone Consultant might be just right for you · This role supports our members who call in to the 800 number. In t ...
-
Contact Center
5 days ago
Mission Fed San Diego, United StatesAdministrative - Horizon Center, San Diego, California, United States of America · Job Description · Posted Friday, March 22, 2024 at 4:00 AM · We are looking for a LEADER for our 60+ Team Member call center based in Scripps Ranch · Do you have a passion for helping others? A ...
-
Contact Center
6 days ago
Mission Fed San Diego, United StatesAdministrative - Horizon Center, San Diego, California, United States of America · Job Description · Posted Friday, March 22, 2024 at 4:00 AM · We are looking for a LEADER for our 60+ Team Member call center based in Scripps Ranch · Do you have a passion for helping others? Are ...
-
AVP, Contact Center
3 weeks ago
Mission Fed San Diego, United StatesAdministrative - Horizon Center, San Diego, California, United States of America · Job Description · Posted Friday, April 19, 2024 at 4:00 AM · Are you comfortable providing customer service through all sorts of mediums? How about leading your team through the ups and downs of c ...
-
AVP, Contact Center
3 weeks ago
Mission Fed San Diego, United StatesAdministrative - Horizon Center, San Diego, California, United States of AmericaJob Description Posted Friday, April 19, 2024 at 4:00 AMAre you comfortable providing customer service through all sorts of mediums? How about leading your team through the ups and downs of call cente ...
-
47- Contact Center
1 week ago
Mission Fed San Diego, United StatesAdministrative - Horizon Center, San Diego, California, United States of America · Job Description · Posted Friday, April 26, 2024 at 4:00 AM · We are looking for a LEADER for our 60+ Team Member call center based in Scripps Ranch · Do you have a passion for helping others? Are ...
-
47- Contact Center
1 week ago
Mission Fed San Diego, United StatesAdministrative - Horizon Center, San Diego, California, United States of America · Job Description · Posted Friday, April 26, 2024 at 4:00 AM · We are looking for a LEADER for our 60+ Team Member call center based in Scripps Ranch · Do you have a passion for helping others? A ...
-
Contact Center Specialist I
21 hours ago
Sharp HealthCare San Diego, United StatesWith minimal supervision, Contact Center Specialist supports patients by completing new patient registration, acclimating patients to SRS features and programs. Contact Center Specialist answer incoming calls for Sharp Rees Stealy Medical Centers. CC Specialist, Shift, Customer S ...
-
Contact Center Specialist I
3 weeks ago
Sharp HealthCare San Diego, United StatesFacility: Copley Drive · City San Diego · Department · Job Status · Per Diem · Shift · Day · FTE · 0 · Shift Start Time · Shift End Time · H.S. Diploma or Equivalent · Hours · Shift Start Time: · 8 AM · Shift End Time: · 5 PM · Additional Shift Information: · Weekend Requirements ...
-
Contact Center Specialist I
4 weeks ago
Sharp Corporation San Diego, United StatesContact Center Specialist I - SRS Copley - Day Shift - PRN page is loaded · Contact Center Specialist I - SRS Copley - Day Shift - PRN · Apply · locations · San Diego, CA · time type · Part time · posted on · Posted 2 Days Ago · job requisition id · JR149097 · Hours · ...
-
Contact Center Specialist I
3 weeks ago
Sharp HealthCare San Diego, United StatesHours · Shift Start Time: · 8 AM · Shift End Time: · 5 PM · Additional Shift Information: · Weekend Requirements: · No Weekends · On-Call Required: · No · Hourly Pay Range (Minimum - Midpoint - Maximum): · $ $ $31.747 · The stated pay scale reflects the range that Sharp rea ...
Contact Center - San Diego, United States - Mission Federal Credit Union
Description
Do you live and breathe member service? Are you passionate about providing solutions to members and working in an ultra-fast paced environment? If so, a role as a Telephone Consultant might be just right for youThis role supports our members who call in to the 800 number.
In the Contact Center, we're processing transactions, solving problems, providing information, and making product and service referrals to our members.
Do you have what it takes to join our elite Team of Telephone Agents?If this sounds interesting to you, below are a few more details.
Delivers stellar telephone service and call resolution to members on a wide array of inquiries by servicing incoming calls and executing transactions within pre-defined service parameters.
Serves as a trusted member advisor and advocate taking ownership of the call, using effective problem resolution techniques, and ensuring follow-through to satisfy the member at the point of contact.
Handles calls from at least 3 queues gaining proficiency in credit card, online banking / mobile app, consumer loan, knowledge.
Creates a positive, dazzling member service experience to both internal and external members by consistently exceeding their expectations in a courteous, knowledgeable, and professional manner.
Here is what we are looking for:
The nicest people in the world. No, really. We love our members and want the best for them
Awesome customer service skills
New Team Members with positive outlooks, that can meet challenges with a can-do attitude and maintain a high level of accountability for themselves and their team.
What we offer:
One of San Diego and the nation's Top Workplaces three years running
Great team and company culture
You cant beat a role in sunny San Diego
18 days of PTO in your first year plus 12 holidays a year
6% - 8% 401(k) match
Full benefits package including medical, dental, vision, life insurance, etc.
Base Pay/Salary:
$ $31.79 an hour
The hourly rate range that we expect to pay for this position is $ $31.79.
Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.
Your privacy is very important to Mission Federal Credit Union.The California Consumer Privacy Act (CCPA)/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used.
This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who are subject to the CCPA/CPRA.
Mission Federal Credit Union is an Equal Opportunity Employer.All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law.
INDTC