Production Scheduling Manager - Ephrata, United States - Install America

Install America

Verified Company

Ephrata, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Install America is a locally owned and operated home improvement company that has been ranked and featured in Qualified Remodeler Magazine the past 12 years.

We are a full-service home remodeling company, and we have locations that cover 12 states. We are in search of a Scheduling Coordinator at our main office in Mohnton, PA

The Scheduling Coordinator serves as the primary communicator in scheduling and coordinating new installations, particularly in our exterior remodeling projects.

They must coordinate all communication between the customer, installers, and vendors. Being organized and thorough are extremely important qualities in a successful Scheduling Coordinator.

There will be varying personalities in any one project, and the ability to connect with each different personality effectively will serve vital in our success.

You do not need to be an installation professional, but previous experience with understanding of the construction process will be helpful.

Requirements:

3+ years in home construction/service industry
Previous experience in customer service
2+ years in scheduling or logístical planning
Previous experience working with installers or field techs
Strong interpersonal and organizational skills
Ability to multitask
Technology fluent
Proficient in MS office
Results driven

Duties:

Schedule presite inspections for our site supervisors
Schedule all installations for exterior remodeling projects
Provide general customer service and status updates to customers
Lead communication with installers and field techs
Manage the daily schedule and follow up with customer on their satisfaction
Communicate with vendors on order and delivery status
Communicate with service department on parts or service needs
Communicate with the finance and sales department to ensure proper payments and documentation
Track and follow up on open/pending project
Maximize weekly production totals

Pay:
$50, $60,000.00 per year

Benefits: