Customer Associate, Full Time- Nights - Flossmoor, United States - The University of Chicago Medicine Ingalls Memorial
2 weeks ago
Description
Job Description:
Join us at the forefont at Ingalls Memorial as a
Customer Associate in the
Family Care Center in Flossmoor
As a
Customer Associate you will perform general reception duties which includes checking patients in and out, telephone message retrieval and routing, updating demographic, insurance information, general filing, and maintenance of medical charts.
Essential Job Functions
- Receives and discharge patients, including, but not limited to: greeting, enter accurate demographic and insurance verification, updating information, collection of payments, issuing receipts, notification of clinical staff
- Performs clerical duties, including but not limited to: scheduling, typing, form completion, photocopying, faxing, mail sorting, filling, maintenance, and preparation of medical chart
- Received incoming calls, routing to appropriate party, and takes messages according to department protocol or needs of customer. Receives cash and other payments, reconciles balances at end of shift. Makes bank deposits as requested
- Files and retrieves medical records from storage areas as requested and according to department procedures and policy.
Required Qualifications
- High school diploma or equivalent
- Experience in the basic computer software programs
- Demonstrated ability to develop others in areas of continuous process improvement, and customer service
- Delivery and selfdirected team work
- Moderate typing skills (minimum 30wpm)
Preferred Qualifications
- 1 to 2 years experience in health care setting
- Insurance and collections experience
Position Details
- Job Type/
FTE:
Full Time
- Shift: Nights (8hr)
- Unit/Department: Family Care Center, Flossmoor
- CBA Code: Non Union
More jobs from The University of Chicago Medicine Ingalls Memorial
-
Administrative Secretary-full-time-days
Harvey, United States - 3 weeks ago
-
Assistant Patient Care Manager, Emergency Room
Harvey, United States - 2 weeks ago
-
Emergency Room Technician
Harvey, United States - 3 weeks ago
-
Certified Registered Nurse Anesthetist, CRNA, Ingalls
Harvey, United States - 3 weeks ago
-
IMH Pharmacy Resident
Harvey, United States - 2 weeks ago
-
Clerk Radiology, Days
Harvey, United States - 1 week ago