Student Services Generalist - Bronx, United States - Manhattan College

Manhattan College

Verified Company

Bronx, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Title:
Student Services Generalist

Position Reports To:
Director of Jasper Central

Pay Range

:

$50,000-$55,000**
Position Summary

Primary Responsibilities and Measurable Actions/Activities, Transactions Performed
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Reviews financial aid packages/requirements to assist students and parents in determining their progress toward published payment deadlines and their ability to register. Advises students on third-party programs used by the college, such as health insurance, tuition insurance plans, and enrollment certification, and review on-campus services, such as meal plans. Advise students on academic, financial, and medical petition processes, third-party billing, deferral agreements, and employer reimbursement procedures.

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Answers inquiries about and performs processes for add/drop course registrations and exceptions, course schedule activity, supporting transcript processing, degree audits, and graduation clearance. Collect, review, and track forms, tax information, and other documents for accuracy and completeness; distribute documents to appropriate inter-office staff. Where applicable, reviewed, assessed, and removed financial aid holds/registration blocks and late payment fees.

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Receives and processes payments made in person or by mail (credit cards, checks, cash). Complete and reconcile the bank deposit details at the end of the shift.

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Analyzes student account activity and review awards and postings for accuracy. Verify credit balances on tuition accounts for refunding and Federal Title IV refund processing. Process transactions for late fee charges and miscellaneous charge postings; update the student system with pertinent coding, tracking, and query information from other related financial aid systems. Assist with payment/receipt invoicing for special programs populations, accounting journal entries for state awards and campus loan programs, and assist the specialized teams with projects such as the ongoing collections efforts for current due and past due accounts, the preparation and approval of room & board billing transactions from the Housing module, and the release and reconciliation of housing deposits.

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Supervises student employees, maintain and record student employees' schedules, and assist the specialized teams in forecasting and monitoring the department's budget.
**_Manhattan College is an independent Catholic coeducational institution in the Lasallian tradition. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Applicants from historically under-represented segments of the population are encouraged to apply, as well as those attracted to a college with a Catholic identity. We are committed to a diverse campus community. AA/EO Employer M/F/D/V_