Working student in customer service - Benton, United States - Nexus Innovations

Nexus Innovations

Verified Company

Benton, United States

2 days ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

About the Company

As a German subsidiary of the EssilorLuxottica group, 4Care GmbH, formerly known as Brille24, is one of the leading omni-channel providers of contact lenses, care products, and glasses in Europe, located in Oldenburg. The company is known for its high-quality products and individual, modern distribution concepts, both online and in-store. This allows us to offer our customers tailored product and service solutions for maintaining and optimizing their vision.

What do we offer?

Flexible working hours that accommodate your study schedule
Varied challenges in the exciting world of e-commerce
Flat hierarchies and a culture of open communication
Team and company events
A technologically modern workplace in close proximity to the university
Fresh fruit, free drinks, and a coffee machine
Great employee discounts (Family & Friends)

What can you expect?

You will provide competent responses to customer inquiries via phone, email, social media, or chat
You will assist with the handling of complaints and returns in a professional manner
You will maintain and update master data and perform tasks in the back office of customer service
You will provide customer feedback for continuous improvement of our services