Document Imaging Technician Ii - Lancaster, United States - Antelope Valley Medical Center
Description
Job Objective:
Under the supervision of the Assistant Director of Health Information Services and under the direction of the Service Coordinator will perform a variety of duties related to record processing including: quality control; validation processes; data entry; researching patient information; prepping records; scanning records; chart review and chart deficiency analysis; release of information; and record retrieval, filing, and delivery.
Duties and Responsibilities:
A.
Quality Control/Validation- Performs quality control/validation processes to ensure all documents are assigned the appropriate document name and all documents are scanned into the correct patient folder with the highest level of quality.
- Identifies and rescans incorrectly positioned and poor quality documents.
- Inserts, appends, and merges documents when and where appropriate.
Prepping- Technically evaluates, preps, and processes documents in preparation for the scanning process while ensuring correct patient identification on each page of record.
- Processes photographs and cold feeds as defined in the guidelines.
- Removes staples, identifies poor originals, secures damaged or small documents.
- Prepares batches and completes appropriate information on cover sheet for each patient type.
- Maintains scanner and performs scanner maintenance processes.
- Assigns a batch identification number according to procedure.
Chart Reviews and Chart Deficiency Analysis for Emergency Department and Ambulatory Surgery patients.- Reviews each discharged patient's record for incomplete or missing items and identifies the responsible practitioner for each of these items.
- Enters physician deficiency data in the chart completion system or other system for regulatory reviews.
- Scans reference documents as appropriate.
- Monitors chart completion queues and other queues as assigned to ensure records are completed appropriately.
- Verifies physician dictation in dictation system if physician has documented dictation complete.
- Routes unidentified, incorrectly positioned, and poor quality documents to the documentation correction queue.
Release of Information- Copies, prints, or faxes pertinent records in response to requests for release of records or continued care.
- Documents or communicates requests or releases of records in appropriate system or to appropriate staff.
- Protects the confidentiality of primary and secondary health records and releases information as mandated by law, professional standards, and the hospital's policies.
Record Control- Retrieves, reproduces, delivers and files health information throughout the facility and in offsite storage areas using numerical, alphabetical, and color coded systems.
- Retrieves and reconciles daily discharge records to ensure timeliness of prepping, scanning, and quality control/validation.
- Performs transcription clerical functions.
- Plans, organizes, prioritizes, and coordinates work to achieve functional area goals and maximum productivity and efficiency on a day to day basis.
- Researches and enters patient data into various systems as defined by procedure.
- Answers telephones consistent with Service Excellence standards, addresses and/or routes calls appropriately and in a timely manner.
- Reviews assigned work queue(s) daily and ensures timely processing of all assignments in queues.
Non-Essential Duties:
- Accepts and carries out other miscellaneous duties and responsibilities as required for maintaining the services provided by Medical Records.
Knowledge, Skills and Abilities:
Knowledge
- Knowledge of department policies, practices and operations.
Skills
- Perform data entry accurately with use of a keyboard and mouse.
- Perform duties using computers and equipment required for scanning and indexing of documents
- Effective oral and written communication skills.
- Detail oriented and organized.
Abilities
- Ability to recognize colors associated with colorcoded filing system.
- Ability to learn the advanced aspects of the various indexes, storage, tracking, and retrieval systems.
- Ability to retrieve, reproduce, deliver, track, and file records using various equipment and systems in the facility and offsite.
- Ability to review records and verify patient information.
AVH Values:
All AVH employees will effectively demonstrate these values:
- Patients Come First
- We listen actively and communicate with our patients and families, placing safety as a top priority.
- Accountability & Ownership
- We fully complete tasks, are transparent, effectively communicate, and recognize tha
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