Document Imaging Technician Ii - Lancaster, United States - Antelope Valley Medical Center

Mark Lane

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Mark Lane

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Description

Job Objective:


Under the supervision of the Assistant Director of Health Information Services and under the direction of the Service Coordinator will perform a variety of duties related to record processing including: quality control; validation processes; data entry; researching patient information; prepping records; scanning records; chart review and chart deficiency analysis; release of information; and record retrieval, filing, and delivery.

This position will maintain daily workflow, ensuring timely processing of records with a high level of quality.


Duties and Responsibilities:

A.

Quality Control/Validation- Performs quality control/validation processes to ensure all documents are assigned the appropriate document name and all documents are scanned into the correct patient folder with the highest level of quality.


  • Identifies and rescans incorrectly positioned and poor quality documents.
  • Inserts, appends, and merges documents when and where appropriate.
B.

Prepping- Technically evaluates, preps, and processes documents in preparation for the scanning process while ensuring correct patient identification on each page of record.


  • Processes photographs and cold feeds as defined in the guidelines.
  • Removes staples, identifies poor originals, secures damaged or small documents.
  • Prepares batches and completes appropriate information on cover sheet for each patient type.
C. Scanning- Scans documents in a timely manner while verifying accuracy of preparation, quality, and potential scanning hazards. Writes batches to correct work queue.

  • Maintains scanner and performs scanner maintenance processes.
  • Assigns a batch identification number according to procedure.
D.

Chart Reviews and Chart Deficiency Analysis for Emergency Department and Ambulatory Surgery patients.- Reviews each discharged patient's record for incomplete or missing items and identifies the responsible practitioner for each of these items.


  • Enters physician deficiency data in the chart completion system or other system for regulatory reviews.
  • Scans reference documents as appropriate.
  • Monitors chart completion queues and other queues as assigned to ensure records are completed appropriately.
  • Verifies physician dictation in dictation system if physician has documented dictation complete.
  • Routes unidentified, incorrectly positioned, and poor quality documents to the documentation correction queue.
E.

Release of Information- Copies, prints, or faxes pertinent records in response to requests for release of records or continued care.


  • Documents or communicates requests or releases of records in appropriate system or to appropriate staff.
  • Protects the confidentiality of primary and secondary health records and releases information as mandated by law, professional standards, and the hospital's policies.
F.

Record Control- Retrieves, reproduces, delivers and files health information throughout the facility and in offsite storage areas using numerical, alphabetical, and color coded systems.


  • Retrieves and reconciles daily discharge records to ensure timeliness of prepping, scanning, and quality control/validation.
G. Other Duties- Assists hospital staff, medical staff, public, and patients.

  • Performs transcription clerical functions.
  • Plans, organizes, prioritizes, and coordinates work to achieve functional area goals and maximum productivity and efficiency on a day to day basis.
  • Researches and enters patient data into various systems as defined by procedure.
  • Answers telephones consistent with Service Excellence standards, addresses and/or routes calls appropriately and in a timely manner.
  • Reviews assigned work queue(s) daily and ensures timely processing of all assignments in queues.

Non-Essential Duties:


  • Accepts and carries out other miscellaneous duties and responsibilities as required for maintaining the services provided by Medical Records.

Knowledge, Skills and Abilities:


Knowledge

  • Knowledge of department policies, practices and operations.

Skills

  • Perform data entry accurately with use of a keyboard and mouse.
  • Perform duties using computers and equipment required for scanning and indexing of documents
  • Effective oral and written communication skills.
  • Detail oriented and organized.

Abilities

  • Ability to recognize colors associated with colorcoded filing system.
  • Ability to learn the advanced aspects of the various indexes, storage, tracking, and retrieval systems.
  • Ability to retrieve, reproduce, deliver, track, and file records using various equipment and systems in the facility and offsite.
  • Ability to review records and verify patient information.

AVH Values:
All AVH employees will effectively demonstrate these values
:

  • Patients Come First
  • We listen actively and communicate with our patients and families, placing safety as a top priority.


  • Accountability & Ownership

  • We fully complete tasks, are transparent, effectively communicate, and recognize tha

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