Disaster Assistance Investigator Ii #599277 - Austin, United States - Texas Health and Human Services Commission
Description
Disaster Assistance Investigator IIThis position is telework-eligible following a successful 30-day probationary period and ongoing adherence to performance standards.
Performs investigative work in the Other Needs Assistance ONA) provision of the Federal Assistance to Individuals and Households Program (IHP) including training and leading new investigative staff in all aspects of investigative policies and procedures.
Investigates alleged lost, forged, and stole disaster assistance checks and allegations of fraud.Prepares restitution agreements and related documents to recover unauthorized benefits due to administrative errors, over-payments, or fraud; and submits required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds.
Resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Completes reports/forms to document findings or determinations (for example, for investigations, hearings, case actions). (15%)
Inquires into an automated system to retrieve information. (15%)
Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
Assists in gathering and analyzing information for reviews or responses. (10%)
Prepares moderately complex ongoing or special narrative or statistical reports. (5%)
Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.
Documents case records using automated equipment to form a record for each client. (5%)
Knowledge Skills Abilities:
Knowledge of overall program, including federal and state guidelines, regulations, programs, policies and procedures
Ability to conduct Investigations
Ability to conduct interviews and gather facts
Ability to evaluate findings and prepare clear and concise reports
Knowledge of investigative practices and techniques
Knowledge of court procedures, practices and rules of evidence
Knowledge of program policies, rules and regulations
Skill in developing sources of information Excellent public relations skill
Ability to communicate effectively, orally and in writing
Skill in using a personal computer
Ability to establish priorities according to relative importance and deadlines, set goals, and manage time effectively.
Ability to complete work within required timeframes
Registration or Licensure Requirements:
N/A
Initial Selection Criteria:
High School graduate or equivalent.
Experience in windows based software.
Experience in investigative data analysis or research report writing or previous disaster assistance experience.
Additional Information:
MOS Code:
1B, 31D, EOD, 401, 5819, 7S0X1
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
Job Types:
Full-time, Temporary
Pay:
$2, $4,344.50 per month
Experience level:
- 1 year
Schedule:
- 8 hour shift
Experience:
- Writing skills: 1 year (preferred)
- Customer service: 1 year (preferred)
License/Certification:
- Driver's License (preferred)
Ability to Commute:
- Austin, TX preferred)
Work Location:
Hybrid remote in Austin, TX 78728
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