Assistant Specialist - Banquete, TX, United States - Stellar Enterprises

Stellar Enterprises

Verified Company

Banquete, TX, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Your work environment

The Federal Employment Agency, together with local authorities, operates around 300 job centers nationwide. The main tasks of the job centers are providing benefits and facilitating employment and training opportunities. The clients often face complex problems and our goal is to support their return to work and social participation.

As a specialist in the initial zone, you will be the first point of contact for clients and an important interface to other departments such as job placement or benefits.

Join our team and provide a diverse range of services with personal customer contact.

Your tasks and responsibilities

You will receive and process reports and applications in cases of unemployment, job search, and training. You will also keep track of deadlines.

If necessary, you will provide clients with the necessary documents (e.g. application forms).

You will enter and update client data in IT systems.

You will answer general questions from our clients (e.g. providing information on eligibility for benefits and other inquiries).

You will schedule counseling sessions with the job placement and benefits department.

Outside of office hours, you will handle administrative tasks (e.g. processing mail).

Your qualifications

Completed vocational training (ideally in a commercial field)

Alternatively, a secondary school diploma and at least two years of professional experience with tasks and requirements similar to the advertised position

We also value

A positive attitude towards all people and a high acceptance of the social security system in Germany

IT affinity or willingness to familiarize yourself with new IT systems

Customer orientation and willingness to provide service