Employee Customer Service - Williamsport, IN, United States - ZephyrTech

ZephyrTech
ZephyrTech
Verified Company
Williamsport, IN, United States

3 days ago

James Miller

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James Miller

beBee Recruiter
Freelance
Description
Customer Service Representative (m/f/d) in Williamsport, IN

Our vision is to revolutionize the industry as a whole and support its growth. We want to help salons navigate the digital world to expand their business and customer base.


As a Customer Experience Specialist, you will handle calls, emails, and messages and serve as Treatwell's point of contact for customers and salon partners.

As an expert on all things Treatwell, you will be able to answer a variety of questions.

You work efficiently, can multitask, maintain a positive attitude in every interaction, and provide friendly service.

You will work part-time or full-time from Monday to Friday.


Your responsibilities:


  • Provide exceptional customer service in every communication
  • Use tools such as Zendesk and Salesforce to stay uptodate and inform the team about your communication
  • Solve any issues to enable productive conversations with our customers and partners
  • Handle a large number of inquiries with ease and confidence
  • Not only provide support to our customers, but also have the opportunity to develop your business skills by advising and supporting our salon partners in growing their business

About you:


  • Strong communication skills, both written and verbal, in German and English any additional language is a plus
  • Strong attention to detail while maintaining a fast pace
  • Good organizational skills to structure your day and achieve goals
  • Positive attitude with the motivation to take proactive responsibility for your work
  • Enjoy working with people
About Treatwell
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