- Keep track of customer accounts and make updates with new account information as necessary
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Educate customers on the benefits of our service
- Provide with face to face presentations
- Previous work in a customer-facing position
- High school diploma, G.E.D. or equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
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Solar Customer Service Rep - Wheeling, United States - AGI
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Description
We're seeking a positive, personable customer service representative for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.
Responsibilities:
Qualifications:
About Company:
Our mission is to inspire the next generation with optimism, teamwork, and results.
We adhere to our core values and have a people-oriented environment that is exciting and professional We encourage personal growth for our associates as we expand our business into new markets.
We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.