Customer Service and Sales Consultant - Andersonville, TN, United States - Golden Gate Group

James Miller

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James Miller

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Freelance
Description

Job Description:


  • Actively promote defined standard products and solutions from the overall portfolio of Deutsche Telekom in Andersonville, TN through telephone and dialoguebased marketing
  • Crossselling and/or upselling within standardized outbound campaigns, including retention calls in the assigned segment
  • Directly closing contracts
  • Provide telephone consultations to customers, handle customer inquiries via email and fax, and ensure comprehensive customer service
  • Customer data collection and maintenance
  • Actively manage feedback to improve campaign quality
  • Contribute to the conception and design of regular campaigns
  • Support the training and coaching of new outbound telemarketing customer advisors

Profile:


  • Customer and salesoriented mindset and work style
  • Enjoy active telephone sales, with a friendly and communicative approach
  • Broad product knowledge and flexibility in customer communication
  • High willingness to learn and adapt
  • Professional telephone voice and excellent verbal communication skills
  • High level of selfmotivation.

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