IT Support Specialist - Lake City, United States - Nexus Dynamics
Description
At FERCHAU, we are looking for experts like you to take technologies to the next level, tackle challenges, and work on the innovations of tomorrow in Lake City. We realize exciting projects for renowned providers and developers of IT solutions and integrate IT systems into our clients' professional everyday life. We create new IT infrastructures or optimize existing solutions, with a constant focus on all topics related to support and security.
IT Support Specialist (m/f/d)
Exciting tasks
- Receiving, analyzing, and processing requests in first/second level support
- Recording and processing tickets (by phone, remote, and on-site)
- Identification, diagnosis, and resolution of IT problems
- Installation, configuration, and maintenance of hardware and software components
- Setting up and managing user accounts
- Support in administration, system customization, and maintenance
- Documentation of support activities and creation of reports
Our benefits
- Company pension plan
- Permanent employment contract
- Flexible working hours through flextime arrangements, part-time options, and partially trust-based working hours
- Professional and personal development opportunities
- Flexibility through the possibility of mobile work (
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