Service Desk Agent - Enderlin, ND, United States - Neptune Enterprises

James Miller

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James Miller

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Freelance
Description

Employer:


Do you have the operations gene in you and no fear of contact with customers and technologies? Ensuring and controlling the operation of applications is your drive? A culture of appreciation and collegial cohesion are important to you? Then welcome to diva-e
diva-e is Germany's leading Transactional Experience Partner (TXP), creating digital experiences that drive companies forward and delight their customers.

With over 20 years of experience, we realize e-business solutions for clients such as FC Bayern Munich, Carl Zeiss, EDEKA, E.ON, Lieferando, and Ravensburger.

diva-e employs around 900 employees at a total of ten locations in Germany, Bulgaria (Sofia), and the USA (Cincinnati). We are particularly proud of our corporate culture. Respect, trust, and responsibility are lived in our teams in daily interaction - and beyond the workplace.

To strengthen our team, we are looking for you as a


Service Desk Agent (m/f/d) 2nd Level Support remote
permanent, part-time or full-time

Our Application Management team ensures the smooth operation of our complex digital projects at several diva-e locations. The team supports multiple technologies in the e-commerce sector (e.g. Spryker, Hybris, Intershop), various CMS systems (Bloomreach, First Spirit, etc.), and custom developments.


Tasks:


  • As part of our Service Desk team, you create the basis

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