IT Technician Level Ii - Northridge, United States - TeamLogic IT

TeamLogic IT
TeamLogic IT
Verified Company
Northridge, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Benefits/Perks

  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • People First Culture

About Us
We are a local woman owned business providing comprehensive IT services to small
- and medium-sized businesses in the San Fernando Valley area. Nationwide, TeamLogic IT is a recognized Managed Services leader, winning MSP of the Year multiple times. Our mission is to create business owner confidence in their IT infrastructure to ensure our clients can operate their businesses securely, reliably, and optimally. We help ensure their technology reliably supports their business operations, scales with their growth, and secures the information and intellectual property that powers their business using our depth of experience, proactive management, periodic technical reviews, and best-in-class support and tools.


We focus on consistently training, mentoring, and investing in our staff's technical and customer service knowledge and skills setting us apart from our competitors and ultimately positively impacting our clients support experience.

Our technicians learn from one another, create smart solutions to resolve challenges, share best practices across technician community to foster collaboration and better serve our clients.


About You
You are an experienced IT professional looking for a change. You like learning, challenges, leading and working in a team. Helping people/clients gives you a huge sense of satisfaction and accomplishment. You understand that building trustful relationships is key. You are good at what you do, and you also know areas you need to improve. You have a strong drive for results, and you help make others better.

You want to help grow the business while working in a company where you are valued, the work you do has tangible impact, and there is opportunity for advancement and growth.


The Opportunity


If you want to grow your career, have a positive impact, continue to grow your skills and expertise, then this job could be yours.


Level II IT Technician Ideal Qualifications:

  • 2+ years handson IT support or help desk experience
  • Provided exceptional customer service and technical expertise on inbound calls and tickets generated by customers
  • Performed onsite systems, network and security assessments using standard best practices and industry standard tools
  • Experience setting up, configuring, troubleshooting Windows servers and workstations, Active Directory, Microsoft 36
  • Experience setting up and configuring new users in Microsoft 365 and Google Workspace
  • Some knowledge and understanding of networking devices and appliances including managing VLANs and routers
  • Experience with RMM and PSA software
  • Experience setting up, configuring firewalls such as SonicWALL, Sophos, Watchguard, Fortinet, Cisco, Ubiquiti
  • Experience with server administration via Active Directory, File & Print services, DNS, DHCP
  • Experience with virtualization technologies such as VMware, Hyper-V
  • Experience with cloud platforms such as Azure and/or AWS
  • Experience with backup technologies including cloudbased backups such as Datto
  • Possesses strong organizational and timemanagement skills
  • Resultsoriented, selfmotivated, energetic, professional, reliable, and a team player

Ideal Certifications

  • Comptia A+, CompTIA Network+ and/or CompTIA Security+
  • Microsoft and Microsoft Azure Certification.

Level II IT Technician Requirements:


  • College diploma or university degree in the field of Computer Science and/or 3 years equivalent work experience.
  • Experience with desktop and server operating systems including Windows 11, Windows 10, Server 2012, Server 2016, Server 2019, and Mac OS.
  • Valid Driver's License with a clean driving record and ability to drive to customer locations when required

Pay:
$ $30.00 per hour

Expected hours: 8 per week


Benefits:


  • Flexible schedule
  • Health savings account
  • Paid time off
  • Professional development assistance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Experience:


  • Help desk: 2 years (required)
  • Windows: 2 years (preferred)

Ability to Commute:

  • Northridge, CA (required)

Ability to Relocate:

  • Northridge, CA: Relocate before starting work (required)

Work Location:
In person
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