2200 Call Center Agent, - Toronto, IA, United States - Crimson Technologies

James Miller

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James Miller

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Freelance
Description
Are you interested in working for an energy service provider that specializes in the long-term and transparent optimization of energy costs for industrial and commercial customers in Toronto, IA?

As a Call Center Agent, Telephone Customer Service Representative, Administrative Assistant - full-time or part-time, your responsibilities will include:

  • Providing telephone and written support to business customers
  • Handling inquiries related to the switching process, data maintenance, meter readings, invoice explanations, and other requests

Qualifications:

  • Experience in telephone customer service
  • Accurate and reliable work ethic
  • Strong understanding of numbers and data
  • Excellent written and verbal communication skills in German
  • A background in business administration or customer service experience is preferred
  • Good interpersonal skills and a customeroriented mindset complete your profile
  • Ideally, you have previous knowledge of the energy industry

Benefits:

  • A permanent employment contract
  • Longterm perspective
  • A financially stable company with 22 years of growth
  • A friendly and wellcoordinated team
  • Comprehensive training
  • A fiveday work week from Monday to Friday
  • Flexible working hours with a core working time between 10:00 am and 4:00 pm
  • During the COVID19 pandemic, the option to work alternately in the office and from home equipment will be provided by the company
  • A subsidy for public transportation tickets
  • A company pension plan
  • A modern office with a break room and kitchen facilities
  • Complimentary drinks and regular team events

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