2200 Call Center Agent, - Toronto, IA, United States - Crimson Technologies
Description
Are you interested in working for an energy service provider that specializes in the long-term and transparent optimization of energy costs for industrial and commercial customers in Toronto, IA?As a Call Center Agent, Telephone Customer Service Representative, Administrative Assistant - full-time or part-time, your responsibilities will include:
- Providing telephone and written support to business customers
- Handling inquiries related to the switching process, data maintenance, meter readings, invoice explanations, and other requests
Qualifications:
- Experience in telephone customer service
- Accurate and reliable work ethic
- Strong understanding of numbers and data
- Excellent written and verbal communication skills in German
- A background in business administration or customer service experience is preferred
- Good interpersonal skills and a customeroriented mindset complete your profile
- Ideally, you have previous knowledge of the energy industry
Benefits:
- A permanent employment contract
- Longterm perspective
- A financially stable company with 22 years of growth
- A friendly and wellcoordinated team
- Comprehensive training
- A fiveday work week from Monday to Friday
- Flexible working hours with a core working time between 10:00 am and 4:00 pm
- During the COVID19 pandemic, the option to work alternately in the office and from home equipment will be provided by the company
- A subsidy for public transportation tickets
- A company pension plan
- A modern office with a break room and kitchen facilities
- Complimentary drinks and regular team events
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