Client Operations Associate - Chicago, United States - BMO US
Description
320 S Canal Street Chicago Illinois,60606Strategic Context
Our vision is to be the single reference point for service to families of significant wealth. Our mission is to be the family office that defines exceptional client experience.
We seek to provide the most high-touch, objective expertise needed to support and serve the wealth of families and families of wealth.
Our core services to families include Investment Advisory (asset allocation strategy, research, portfolio implementation, and investment reporting), Family Wealth (tax strategy and compliance, estate advisory, risk management, expense management and philanthropic planning and advisory), Capital Advisory (liquidity planning, capital structure advisory, lending and cash management), and Fiduciary (estate settlement, trusteeship and trust).
Together, we have over 130 professionals who service approximately 300 families and manage or advise on approximately $12 billion in assets and administer another $6 billion in assets.
Role Mandate
This role requires a person who is motivated, eager to learn, likes to get things done and has a mentality of ownership.
The associate will have the opportunity to interact with a dynamic and intellectual group of professionals who believes in improving not only the client's experience, but the employee experience as well.
The Client Operations Team oversees client onboarding, service and administration, coordinates portfolio implementation on a multi-custodial investment platform, and provides alternative investment administration.
Key Dimensions
- Accurately complete appropriate knowyourclient account documentation and update systems to reflect current information on client accounts
- Prioritize and follow up on tasks in a timely fashion
- Own certain centralized client service activities and backup on others
- Organize and maintain client files
- Log, review and track client service activities
Key Accountabilities
- Prepare and/or review various client documentation requirements
- Setup, input and monitor client and account information on various custodial platforms
- Initiate account opening, account maintenance and money movement requests
- Manage incoming and outgoing documentation (electronic and other) for the team
- Perform various client service activities for client facing professionals
- Coordinate investment implementation with internal and external business partners and fund companies, as needed
- Process trades, wires, capital calls, and distributions etc.
- Support various compliance and antimoney laundering program requirements
- Upload and organize account statements and financial documents
Knowledge and Skills
- Two to three years financial services experience, preferably in a client service and/or investment operations role
- Bachelor's degree preferred
- Proficient in Word, Excel, Outlook, and PowerPoint
- Knowledge of financial markets or investments is a plus
- Familiarity or experience with investment reporting platforms is a plus
- Ability to work under tight deadlines and balance/prioritize tasks
- Strong written and verbal communication skills
- Individual must be able to work independently and in a team
Working Conditions:
- Professional office environment
Compensation and Benefits:
$44, $82,000.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.
For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
We're here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.
We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.
From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillsetMore jobs from BMO US
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