Kundenservice Virtuelle Bank - Fordyce, AR, United States - Emerald Enterprises

James Miller

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James Miller

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Freelance
Description

Our client in Fordyce, AR is dedicated to helping individuals from all income levels and backgrounds take control of their finances.

They believe that investing in the future is crucial for both individuals and their families. Currently, they have open positions that require fluency in Danish, French, or Dutch.


As a Virtual Banker (M/F/d), you will represent our client and assist thousands of clients by providing education and addressing any financial concerns they may have.

Your role will involve taking inbound calls from individual investors at a service center.

If you have a passion for promoting financial awareness, delivering exceptional service, and continuously learning, then you are the perfect fit for this position.


What skills are we looking for?
Our client values your unique personality and encourages you to invest in your personal development to ensure client satisfaction. They strive to build trust and loyalty with their clients by providing world-class service.

This role offers unique opportunities such as handling diverse calls and receiving tailored feedback and coaching to help you excel.


In this role, you will:

Educate clients: Engage in discussions with clients about account education and navigation. Once licensed, you will also have more in-depth conversations about market conditions, trends, and investment education.


Advocate for clients: Show genuine care by asking difficult questions, knowing that one question can make a significant impact on a client's future.


Utilize investigative skills: Use technology and resources within our client's company to efficiently and effectively resolve client issues and

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