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area director of people - West Hollywood, United States - Springboard Hospitality
Description
Job DetailsJob Location
Montrose West Hollywood - West Hollywood, CA
Salary Range
$120, $135,000.00 Salary
Description
About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities.
From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio.
From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
Primary mission:
Coordinate, administer and report on various human resource programs, system and procedures to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment.
The position is responsible for all recruiting, hiring and daily administration of various salary, benefit, government and employee relations programs.
Recommends and implements procedural/process changes.SCOPE OF WORK + TEAM
Reports to the Vice President of People & Culture
Supports People & Culture Department
RESPONSIBILITIES
Over-see all recruiting, screening, interviewing, performing reference checks and coordinating department interviews for management and hourly candidates to ensure quality hires and compliance with federal, state and local laws and regulations.
Manage the employment process from recruitment to hiring, including Visa application and related advertising and documentation.Manage and implement the various employee relations and in-house training programs to ensure consistent administration & reduce turnover, provide open communications and promote a positive and pro-employee work environment.
Advocate the Guarantee of Fair Treatment Policy.To manage, direct and monitor the employee assets of the company, perpetuating an environment that is profitable, while meeting all health, safety and sanitation needs.
Oversee HRIS Profile administration.Review Payroll Action Reports & input/update HRIS of new hires, make daily changes to ensure accurate, up to date information is available for payroll and management.
Supervise the administration of employee benefit programs act as the intermediary with the insurance and 401 K plan administrators, reconcile all monthly billing to in house roster, and coordinate and control all benefit audits including group health insurance, COBRA, vacation, sick,
PTO (Paid Time Off), leave of absences, jury duty pay and retirement plan.
Conduct management and employee orientation to introduce the employee to the hotel/company and ensure the appropriate information is disseminated & the appropriate forms are completed & processed: to include but not limited to, new hire forms, the completion of immigration forms, tax forms, benefit enroll forms & an overview to the Handbook and employee policies.
Maintain employee records, files and the Human Resource office systems.Compile various corporate and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.
Notify all managers monthly of reviews due & track completed reviews to ensure they are given in a timely manner.
Bring all sensitive employee related information to the attention of the General Manager in all instances to limit liability.Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow.
Work with local agencies to obtain best qualified candidates at competitive wages.Process HR forms and respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation & worker's compensation claims, in a manner which is consistent and ensure that liability is minimized.
QualificationsEXPERIENCE:
Prior Experience:
5+ years previous experience is required with this company or other organization(s) in human resources or related position.
IT Expertise:
Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
Education:
Four-year college degree or equivalent /education experience
Subject Expertise:
Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
Must be service oriented with excellent customer service and sales skills
Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
Must be energetic and outgoing
Must possess excellent interpersonal and organizational skills
Must be able to follow directions with attention to detail, speed and accuracy
Must be a team player with the ability to work under minimal supervision
Must be able to multi-task in a fast-paced work environment
Must be able to understand and work with basic financial information and solve basic arithmetic problems
Must be able to type 45 wpm and have the ability to input data and access information on the computer
Must have proficient working knowledge of Microsoft Office, Opera; preferred.
Must be able to exercise confidentiality and discretion.
OTHER EXPECTATIONS:
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
Demonstrate a working knowledge of all company safety and security procedures.
Travel required:
As needed for hotel familiarization, content creation shoots and to meet with colleagues.
Hours Required:
Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
Benefits:
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility.
We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Full Time Benefits
Competitive Base Salary
PTO
Medical, Dental, Vision, Life, Pet Insurance
401K
Costco Membership
Bereavement Leave
Management Contract Referral Program
Education Assistance
Additional Per Position
Employee Rates at all of Springboard Hospitality's 35+ Hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
Retention Bonuses
Lead Share Program
Associate of the Month/Quarter & Company-wide Associate of the Year Programs
Associate Referral Bonus Program
Springboard Hospitality Core Values:
CONNECTED. We are plugged into people, technology and the cutting edge of culture.
INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.
Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.
Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
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