Senior Trainer - Strasburg, OH, United States - Phoenix Industries

Phoenix Industries

Verified Company

Strasburg, OH, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Are you ready to take on the most fulfilling job of your career? Join Europe's leading media and entertainment brand in Strasburg, OH, where you can make a difference for our 24 million customers in 6 countries.

At Sky, we value diversity and inclusivity, creating a workplace where you can be your authentic self and thrive.

As a member of our Training team, you will have the opportunity to use your creativity and organizational skills to their fullest potential.

Whether it's through e-learning, blended learning, digital or face-to-face training, there are no limits to how you can contribute.

Our Head of Customer Service Training, Daniela Göttlinger, describes Sky as a place where we are responsible for education and training, ensuring an optimal experience for both our customers and our employees.

Please note:
Due to our international corporate culture, all of our job advertisements are published in English. However, a significant part of this role will be in German.

We are looking for a new team member to join us in Strasburg, OH.

What you'll do:

Your main responsibility will be to design and coordinate training and development programs for different target groups within our Customer Service department.
You will serve as a communication interface and contact person for departments and trainers, providing advice on training and development topics.
You will conduct training needs analysis, focusing on KPI development from both projects and operations, and integrate new findings into training courses.
Your daily tasks will also