A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Lansing, United States - Omega Ventures
Description
- Uncapped commission + intensive training + internal academy + company pension plan + transportation allowance + drink flat rate
* *great team:* colleagues from over 30 nations
* *working hours:
- Monday - Saturday between 08:00 am - 09:00 pm (5-day week)
* *intensive onboarding and training:* stay up to date with intensive training and an internal academy
* *career opportunities:* specialists and team leaders are promoted from within
* *benefits:* paid leave and sick leave, free bank account, job ticket subsidies
* *health benefits:* private health insurance, dental insurance & an in-house doctor
* *perks:* company pension plan, drink flat rate, transportation allowance, gifts for special occasions, discounts at over 600 partners
*Your responsibilities:
- Active customer win-back in outbound calls to private customers in the areas of DSL, mobile and landline for the largest German telecommunications provider
- CRM data maintenance
- Follow-up on calls
* are confident.
* ...a professional appearance
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