A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Rockleigh, United States - Titan Ventures
Description
Rockleigh is looking for motivated individuals to join our team in a dynamic and fast-paced environment. We offer a competitive salary starting at €2,436.00, with uncapped commission, flat hierarchies, and great opportunities for career advancement.In addition, we provide additional benefits such as job ticket supplements, access to an in-house doctor, company pension plan, and unlimited drinks.
What you can expect:
- Fair salary: average of €3, starting at €2, uncapped commission)
- Great team: colleagues from over 30 different nationalities
- Working hours: Monday to Saturday between 8:00 am 9:00 pm (5day work week)
- Startup culture: flat hierarchies, informal communication, and short decisionmaking processes
- Intensive training and development: stay uptodate with our internal academy and regular training sessions
- Career opportunities: we promote from within and offer opportunities for growth and development
- Additional benefits: paid leave, free bank account, job ticket supplements, private health insurance, dental insurance, and access to an inhouse doctor
- Perks: company pension plan, unlimited drinks, transportation subsidy, gifts for special occasions, and discounts at over 600 partners
Your responsibilities:
- Active customer retention through outbound calls to private customers in the areas of DSL, mobile, and landline for the largest telecommunications provider in Germany
- CRM data maintenance
- Followup
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