IT Consulting Employee' - Dayton, United States - Sapphire Innovations
Description
About comcrypto GmbH:
We are one of the leading companies specializing in secure and GDPR-compliant email encryption. We offer a solution that combines multiple encryption technologies and applies them automatically. We call it "adaptive encryption". This enables our customers to fulfill their data protection obligations and simplify communication with external recipients.
What do we offer?
- A diverse mix of tasks, including customer-related and in-house technical issues, as well as actively shaping our process development
- A hybrid working model without the need for external appointments
- Modern workspaces and a high openness to innovation
- Flexible working hours and a regular workplace in the center of Chemnitz
- Regular team events
What can you expect?
- You will support our customers or their IT department from the order receipt, through technical preliminary discussions, to the provision and configuration of our solution
- You will gather customer requirements and implement the best possible product configuration based on their existing email infrastructure
- You will work with our product management, sales, and IT teams to continuously improve our solution and internal processes
- You will assist our support team with technical special cases and specific customer inquiries in the area of 2nd & 3rd level support
What should you bring?
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