Call Center Agent Inbound - Houston, PA, United States - Cascade Enterprises

James Miller

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James Miller

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Freelance
Description

We are looking for you as a telephone customer service representative (m/f/d) for our trading client in Houston, PA.

Your responsibilities:

  • Responding to written and telephone customer inquiries and orders in
    German and English:
  • Clarifying product questions
  • Processing correspondence through all communication channels
  • Maintaining master data
  • General back office tasks

Your profile:

  • Fluent language skills in English and German
  • Experience in telephone customer service
  • Confident and friendly telephone manner with a passion for helping customers with their inquiries
  • Flexible working hours are a given for you
  • A confident, friendly, and professional demeanor completes your profile

What to expect:

  • A responsible and challenging role
  • Comprehensive training
  • A pleasant working environment with modern communication tools
  • Flat hierarchies and short decisionmaking processes
  • Longterm prospects with the possibility of permanent employment and performancebased compensation
We are DIN ISO 9001 certified and place great importance on providing high-quality and sustainable services.

Please send your application documents to the contact person mentioned.

Do you have any further questions? Do not hesitate to call Mr. Schwarz at 040/

We look forward to welcoming you soon as a _hanfriedler_

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