Employee for Customer Service Center - Brooklyn, MI, United States - Matrix Dynamics
Description
Image Text / Employer Introduction
For over 15 years, we have been working for our clients - as a competent and reliable service provider, we are your partner for all things related to work and career.
Have we sparked your interest?
Employee for Customer Service Center (m/f/d)
Location:
Brooklyn, MI
Type of Employment:
Full-time
Working Hours: 40 hours per week
"Bringing together what belongs together" Are you also looking for a position with perspective and excellent development opportunities? Do you want to take a new direction or make the next step in your career? Let us work together to achieve your professional success We put you at the center of our actions and accompany you on your career path
Your tasks
- Handling telephone and written inquiries from our business partners and customers
- Consultation and information on all matters related to our insurance products
- Preparation of offers
- Support with insurance contracts using CRS / internet
- Conclusion of travel insurance
- Information on claims (trip cancellation)
- Changes to insurance contracts
- Coverage check
- Processing of special inquiries
Your profile
- Completed commercial apprenticeship (preferably in travel, office management or similar)
- Appropriate professional experience in tourism, assistance or call center for this position
- Quick comprehension and sound judgment
- Strong understanding and behavior of service
- Communication skills and correspondence proficiency
- Good knowledge of English
- Good knowledge of common MS Office
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