Front Desk - Warner Robins, United States - Motel 6
Description
Front Desk AgentDuties:
- Greet and welcome guests in a friendly and professional manner
- Checkin and checkout guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns and escalate as necessary
- Process payments and maintain accurate records of guest transactions
- Assist with room reservations and ensure accurate booking information
- Maintain a clean and organized front desk area
Qualifications:
- Excellent customer service and communication skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a similar role is preferred but not required
As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction throughout their stay.
We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization.If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Job Types:
Full-time, Part-time
Pay:
$9.50 - $10.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
Work setting:
- Inperson
Experience:
- Hotel experience: 1 year (preferred)
Work Location:
In person
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