Clerical Associate - New York, United States - NYC Health + Hospitals

NYC Health + Hospitals

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About NYC Health + Hospitals:

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn.

Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at 15 convenient locations.

Woodhull Medical and Mental Health Center is a non-smoking facility.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception.

Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Responsible for screening uninsured or underinsured outpatients to identify insurance coverage or enrollment eligibility. Screenings most often occur as walk in or scheduled appointments with the patients.
Assist outpatients that do not qualify for enrollment with charity care programs.
Scan patient ID, insurance card(s), referral forms (if applicable) and consent forms obtained from the patient into document imaging system.
Document patient information clearly and completely in the Health Information System (HIS)
Interview and discuss outstanding balance and payment options.
Interact with other departments to identify patient status determinations and changes.
Refer accounts requiring escalation to Supervisor in a timely manner.
Attend all necessary training sessions to effectively perform the daytoday functions of the position.
Perform all other duties, as assigned by the Patient Access Manager or Supervisor.

Minimum Qualifications:

A high school diploma or its educational equivalent; and
Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences:

Bilingual / Spanish speaking.

How To Apply:

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs