Customer Service - Carlisle, United States - Flight Systems Industrial Products
Description
Flight Systems Industrial Products (FSIP) invites you to join our proud team in Carlisle, PA. FSIP manufacturers and remanufactures electronics for numerous electric vehicle and equipment markets.Our comprehensive benefits package includes:
Paid Time Off, Holiday Pay, Health, Dental, Vision, Paid Life and AD&D, Paid Short-Term Disability, Paid Long-Term Disability, Additional Life and AD&D for employee/spouse/children, 401(k), 401(k) Matching, Paid Parental Leave, Sick Pay, Bereavement Pay, Jury Duty Pay, Volunteer Time Off, EAP, and Educational Assistance.
We invite you to join our team
Basic Duties:
- Making sales recommendations to customers on products being quoted/sold
- Efficiently enter accurate quotes/orders
- Documentation of all customer interactions in ERP (Epicor10)
- Communicate and work effectively with all team members and independently
- Ability to handle a fast paced, changing environment
- Work closely with our Quality/Technical Support department
Skills/Qualifications:
- High school diploma or equivalent
- Effective communicator, comfortable interacting with customers and our internal team
- Problem solving skills a MUST
- Active listening skills a MUST
- Dedicated to providing superior customer service
- Ability to talk on the phone and type accurately
- Computer proficient
- Exceptional & professional phone, written and verbal communication skills
- Ability to switch between tasks easily
- Dependable
Pay:
From $18.00 per hour
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Onthejob training
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Education:
- High school or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
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