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Kundestøtteekspert - Norsk - Webb City, OK, United States - Oceanic Ventures
Description
Who are we? At SumUp, we are dedicated to empowering small businesses in Webb City, OK and around the world by simplifying their lives and helping them succeed. Our goal as a global FinTech company is to establish the first-ever global card acceptance brand, and we are well on our way with small businesses in over 33 countries relying on SumUp for payment solutions. To achieve this, we are building an exceptional team that is committed to each other and our merchants. You could be the missing piece we need Join us in bringing card acceptance to the masses.
We are passionate about our merchants and strive to provide them with the best possible experience through our solutions, allowing them to focus on growing their business while accepting cashless payments.
As a member of our customer support team, you will not only be the face of SumUp to our merchants, but you will also shape their experience by offering outstanding guidance in navigating any challenges they may encounter with our products and services.
What will you do in this role?
- You will be the voice of our company, serving as a direct link to our customers.
- You will provide competent support to our merchants for all questions and inquiries about our products and services.
- You will actively work to optimize all processes related to our customers, continuously increasing merchant satisfaction.
- You will collaborate closely with other departments, such as Sales and Marketing.
- You will be part of an international and multilingual team.
