Employee in IT support - Cold Springs, United States - BlueWave Solutions
Description
Creating Fascinating Things:
Your Tasks
1st and 2nd level support in the area of user helpdesk
Customization of IT systems and third-party components with different interfaces
Process-oriented and user-friendly modification
Optimization and adaptation of IT systems and applications
Conducting system diagnoses and implementing resulting changes and corrections
Development, coordination, and implementation of problem solutions using standard software, software tools, and program libraries
Supporting IT systems with various interfaces
Guiding, training, and supporting employees and pilot users
Preparing and planning internal IT orders
Bringing in Your Strengths:
Your Qualifications
Successfully completed training as an IT specialist (m/f/d), computer scientist (m/f/d), or similar qualification
Experience in end user support desirable
Ideally, first experience in the field of client or application management
Good knowledge of English
Analytical thinking and solution orientation
Strong communication skills and interdisciplinary approach
Using Your Freedom:
Your Benefits
Secure job in a successful company group
Social benefits of a modern company
Fair, performance-based compensation plus Christmas and vacation pay
Good work-life balance - with 30 days of vacation, flexible working hours, and the possibility to work remotely
Numerous opportunities for personal development
Modern work environment, collegial cooperation, and creative freedom
Company health management
Are you
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